Blissful Spa Day for Two People

Excellent massage in lovely surroundings. The young ladies were extremely thorough and informative. Will go again.

Virgin Active in Chelmsford is not a Spa. It is a leisure centre. Had the treatment but there was nowhere to relax or chill. Kids having swimming lessons, then a 45 minute aqua class (this was during the week). The went for lunch but they decided to close the kitchen during Covid so no hot food just a couple of sanwiches in the frigde. Coffee machine broke so no coffee to finish it off. Not worth it at all. You could get a facial or a massage cheaper than this cost - so avoid if you want the full spa experience but if you want to pay over the odds for a trip to a leisure centre with a facial/massage but no hot food or anywhere to chill with friends (as it implies on the description) then go for it.

The place is shabby dated and in need of repair. There was no where to even get a drink unless you walk across the carpark to the hotel in the rain. Once in the hotel we were completely ignored by staff so eventually gave up. The massage left us in pain. My husband has a shoulder injury which he told the therapist about and she ignored the request to take care and left him in pain as well. I definately do not recommend

Such a relaxing experience

The booking was easy. The venue is lovely but there are some steep stairs to deal with. This wasn't so good with being on crutches. The 2 ladies we interacted with, were polite, friendly and knowledgable. The back massage was fantasrtc

Two of us really enjoyed the massages we received and also made good use of the facilities which were very relaxing and also very clean.

Had a lovely few hours. Rather than a day, we were only given an hour slot to use the leisure facilities. Had to gey dressed and undressed again rather than stay relaxed in the same location. Facilities were open to the public though so had lots of children in the areas when trying to relax. Massages were lovely.

Ok, only ok. Unfortunately lots of workmen around drilling & banging so not a peaceful time. Coffee machine didn't work very well - receptionist had to keep coming to help. Nowhere to sit to have a drink due to refurbishment, but no alternative in place either. Massage & facial very good. Nowhere to get a bite of lunch. We were told the hotel next door wouldn't have anything for outside customers of the spa. Changing rooms - nothing special. Sorry, but wouldn't choose to go there again. There are much nicer spas.

Had a lovely return visit. Staff are so lovely. Spa is clean and welcoming. Back/shoulder/neck massage was heaven. Our therapist Pattana was very professional and helpful. All in my daughter and I had a lovely time celebrating her birthday. Will definitely be back .

Myself and my partner had a lovely session. Great spa area, the massage was great and the staff were happy and helpful. All in all a lovely experience.