Deluxe Gourmet Stays Gift Box

Bought for my 70th birthday gift I chose this venue as it was close to my home and I am glad I did. Pity it was for only the 1 night I could have stopped longer so I could explore locally somewhere I had driven through for my work for years The room a little small but comfortable. The ambience in both the lounge and bar was great the food was excellent both evening and breakfast. My thanks to the helpful staff for their welcome

Not the luxury break I was hoping for. Dirty and small room. Poor food.

First night away from our two young children and I spent 45 minutes sat looking at dirty plates. Starter plate not cleared before the mains arrived, main turned up with corn on the cob missing, asked for that and some salt and vinegar which I had to go up and ask for again 10 minutes later. Corn on the cob turned up 20 minutes later when we'd already finished, salt and vinegar never arrived. Then sat for 35 minutes with dirty plates before getting up and asking what's going on, 10 minutes after that they were eventually cleared. Not once were we asked if we wanted more drinks, did we need anything, not even an "enjoy your meals" just a quick drop off of our meals and ran off. Absolutely spoiled our evening. Table behind us had the wrong food delivered to their table, the gentleman had dipped his knife into the sauce on the plate and after catching the waitress's attention to inform them it wasn't their food, they took it from their table and gave it straight to someone else! They said they'd refund our drinks, no refund yet, said they'd investigate what happened, haven't heard back from them yet. Absolute shame as the food was delicious and the room was lovely, just a let down to spend 2 hours in the restaurant waiting for the staff to seem like they want your custom. Other tables were moaning they were waiting for their food for such a long time. Funnily enough the only table having great service were a couple who had booked a wedding taster, they were being looked after perfectly while everyone else was forgotten about.

Just had one night bad and breakfast with golf. Nice course with some tricky holes....Nice clean room....Nicely cooked food...friendly staff. The hotel and course does have areas that need attention but this didn't spoil our stay.

Malt house staff were polite and helpful. Room was comfortable and the area was very nice. Breakfast menu seemed limited to cooked food, cereals weren't even offered.

Hotel and grounds absolutely beautiful. Bedroom and bathroom well kitted out and very spacious and clean. The food was superb. All staff extremely attentive and helpful.

This was our first stay at the Down Inn and we loved it. The staff were friendly and helpful throughout. There was a good choice on the menu. Our Red Letter Day choice was fully explained when we sat down for dinner. The accomodation was very good despite the noisy floor boards. We are looking to go again once we find a reason to return. I think we have found a gem.

Bought as a gift we chose the Royal Oak in Appleby Westmoreland. Weather was awful on the first day but we went to Appleby Castle. Very nice. Tour guide very enthusiastic and interesting. Pub great, food good. Beer nice. Second day sun came out. Plenty to do in and around the area. Well worth a visit.

We got the voucher unfortunately at the start of the pandemic. Then when everything opened all the places we wanted to go to no longer accepted red letter days as everyone was staycationing so they could accept full price customers. This meant we just took a nearby hotel at a random off peak time to simply try and use the voucher. Thankfully the meal was excellent and so was the hotel.

Rooms are in need of bringing into the 21st century. Very dark. We had to remind them about our glass of champagne. Could be a great hotel. Lovely location, bar and restaurant.